In order to satisfy the posting requirements for AHCA regulated providers in Florida Statues 400.141 and 408.810, please click on the "Hotline Poster" below.
General internet communication is inherently not secure.
DO NOT send private or confidential information. (e.g social security number, diagnosis, credit card number etc.)
In order for us to better serve you, you may give your feedback by call our Service Coordinator at (561) 801-6013 or by sending an e-mail to: firstname.lastname@example.org
The Grievance Process is designed to express concerns regarding the quality of home care services received and any violation of your rights by call (561) 739-3270 or completing the Complaint Form .
If these issues or concerns are not being addressed or resolved to your satisfaction within five (5) business days from date reported, you may lodge a complaint without reprisal or unreasonable interruption of services with our Service Coordinator by calling (561) 801-6013 or by sending an e-mail to: email@example.com
If we still cannot resolve these issues or concerns and you wish to file an official complaint with the state, you may do so by calling the Florida State Agency for Health Care Administration toll free number at (888) 419-3456 or in writing via US Mail:
Agency for Health Care Administration
Complaint Administration Unit
2727 Mahan Drive, Mail Stop #49
Tallahassee, FL. 32308